Terms and Conditions
Thank you for visiting our shop, we hope that you find what you are looking for.
Ordering From Sugarcraft Creations:
Shopping at Sugarcraft Creations online couldn't be easier.
Browse the shop, adding any products that you wish to purchase to your basket. When you have finished shopping proceed to checkout. Any discounts & offers will automatically be processed.
Deliveries to UK mainland (inc. Northern Ireland)
FREE POSTAGE & PACKAGING WITHIN THE U.K. - THE PRICE THAT YOU SEE IS THE PRICE THAT YOU PAY.
We aim to despatch all orders received by midday on the same day. This is NOT guaranteed next day delivery. We have the right to remove this service at any point but the customer will be informed. Available Monday to Friday only (excluding public holidays) Royal mail aim to deliver within 3 working days but please allow up to 10 working days. If your parcel is delayed or lost then a refund or replacement will be sent after this time. Guaranteed next day delivery is available on orders placed before midday. For this service please call 01225 590368 or 07779771891 to arrange. Prices start FROM £5.95.
Deliveries to Europe:
Delivery costs to Europe & worldwide are calculated by weight at checkout. Costs as follows;
We aim to process & dispatch all orders within 24 working hours of payment being received. Please allow 5 working days for clearance of cheques and bank transfers.
Royal mail aim to deliver within 3 working days. If a buyer requires enhanced insurance, Special Delivery or an expedited service please email the above for a quote BEFORE placing your order. Sugarcraft Creations reserves the right to replace any of the above services, without notice, for a similar or enhanced service, where we deem it to be more appropriate.
At Sugarcraft Creations, we want you to receive your purchase in the same great condition it left us. We use only good quality materials for packaging and take great care to insure that happens. We too buy online and can assure you NO ONE takes better care of your purchases. In the unlikely event that an item should arrive damaged due to our negligence, simply return the item and a replacement will be mailed out within one working day, free of any charge.
Terms and Conditions
We accept payment via Bacs, cheque or postal order, credit card or debit card and Google checkout.